Customer Service at Northwestern Medicine

Customer Service Opportunities at Northwestern Medicine

Customer Service Opportunities at Northwestern Medicine

Explore Careers at Northwestern Medicine

Under direct supervision of Practice Manager/Coordinator, responsible for greeting patients, scheduling appointments, perform various medical practice business related duties, acts as liaison between patient and practice.

0019745 Requisition #

Learn More

Under the supervision of the Retail Manager, the cashier is responsible for operating the cash register and filling out all cash related documents.

0019327 Requisition #

Learn More

Arranges for the efficient, orderly and accurate registration of all individuals presenting for outpatient testing or procedures.

0019045 Requisition #

Learn More

The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers. Responsibilities include, but are not limited to courier dispatch, reference lab order entry, results entry, billing applications, referred test services, specimen receipt, specimen quality assurance, specimen processing and...

0020205 Requisition #

Learn More

Manages schedules to make best use of all resources including providers, rooms and equipment. Performs schedule maintenance activities such as opening and closing clinic templates and coordinates care alternatives for patients impacted by changes. Communicates with patients and/or clinical staff as necessary to ensure patient compliance with prescribed treatment plan....

0020043 Requisition #

Learn More

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check-in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations....

0019719 Requisition #

Learn More

Under direct supervision of Practice Manager/Coordinator, responsible for greeting patients, scheduling appointments, perform various medical practice business related duties, acts as liaison between patient and practice.

0020030 Requisition #

Learn More

Performs customer service functions in the occupational health department. Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. Performs business office responsibilities.

0019703 Requisition #

Learn More

An administrative professional who coordinates the transition of the patient's care from one physician group to another. Effectively collaborates with the patient and members of the cardiology healthcare team.

0019450 Requisition #

Learn More

Performs unit-based reception, clerical, medical record and patient registration functions. Is capable of setting priorities and handling emergency situations in a calm manner. Is customer oriented and able to communicate with all levels of staff and patients and their families. Serves as liaison between patient care units and all other patient related departments....

0019582 Requisition #

Learn More
Back to Top

Connect with NM on Social Media

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.

Access to NMHC resources through this system is subject to the terms of the NORTHWESTERN MEMORIAL HEALTHCARE INFORMATION ACCESS AND CONFIDENTIALITY AGREEMENT. This system may be accessed and used by authorized personnel only. Authorized users may only perform authorized activities and may not exceed the limits of such authorization. Disclosure of information found in this system for any unauthorized use is strictly prohibited. All activities on this system are subject to monitoring.