Performs unit-based reception, clerical, medical record and patient registration functions. Is capable of setting priorities and handling emergency situations in a calm manner. Is customer oriented and able to communicate with all levels of staff and patients and their families. Serves as a liaison between patient care units and all other patient related departments. Manages the overall unit workflow in concert with charge RN and/or assistant manager. Flexibility to float to multiple units.
Minimum of 1 year experience as a hospital unit secretary
Excellent customer service, interpersonal and communication skills
Ability to communicate effectively in English, both verbally and in writing
Basic computer knowledge
Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
Required Education: High School Diploma or GED equivalent
Previous Job Searches
Create and manage profiles for future opportunities.
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.
Access to NMHC resources through this system is subject to the terms of
the NORTHWESTERN MEMORIAL HEALTHCARE INFORMATION ACCESS AND
CONFIDENTIALITY AGREEMENT. This system may be accessed and used by
authorized personnel only. Authorized users may only perform authorized
activities and may not exceed the limits of such authorization.
Disclosure of information found in this system for any unauthorized use
is strictly prohibited. All activities on this system are subject to