Manage the office’s front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget. Report monthly productivity results to providers and staff. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits in order to influence profitability. Serve as an active participant in corporate committees and task forces. Provide financial analysis to facilitate planning and cash flow management and review variance explanations. Communicate budget and variance information to professional staff. Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities. Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment. Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.
2 years health care experience
Experience working within a clinical environment
Outpatient setting experience
Demonstrated organizational and leadership skills
Excellent analytical skills.
Master of Business Administration (MBA) or Master of Health Administration (MHA)
Academic medical center health care experience
Previous Job Searches
Create and manage profiles for future opportunities.
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.
Access to NMHC resources through this system is subject to the terms of
the NORTHWESTERN MEMORIAL HEALTHCARE INFORMATION ACCESS AND
CONFIDENTIALITY AGREEMENT. This system may be accessed and used by
authorized personnel only. Authorized users may only perform authorized
activities and may not exceed the limits of such authorization.
Disclosure of information found in this system for any unauthorized use
is strictly prohibited. All activities on this system are subject to