Patient Service Representative - Full Time - Glenview
- Apr 20, 2017 Post Date
- 0022555 Requisition #
Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check-in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations. Collects co-payments, past due balances and point of service payments. Posts payments, process billing information and perform end of day cash drawer closing. Keeps waiting area clean and comfortable. Informs patients of any delays or changes in appointment status. Schedules appointments as necessary. May perform other duties as assigned. EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.
· High school diploma or GED equivalent.
· Previous experience in a customer service position.
· Bachelors degree.
· Previous experience in a healthcare setting.
· Working knowledge of medical terminology.