Patient Service Representative - Full Time - Glenview

📁
Customer Service
📅
0022555 Requisition #
Apply for Job
Share this Job
Sign Up for Job Alerts

ESSENTIAL FUNCTIONS:

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check-in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations. Collects co-payments, past due balances and point of service payments. Posts payments, process billing information and perform end of day cash drawer closing. Keeps waiting area clean and comfortable. Informs patients of any delays or changes in appointment status. Schedules appointments as necessary. May perform other duties as assigned. EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.

 

QUALIFICATIONS:

Required:

·         High school diploma or GED equivalent.

·         Previous experience in a customer service position.

Desired:

·         Bachelors degree.

·         Previous experience in a healthcare setting.

·         Working knowledge of medical terminology.

·         Bilingual.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Illinois, Glenview

📁 Customer Service

Illinois, Chicago | Main Campus

📁 Customer Service

Illinois, Chicago | Main Campus

📁 Customer Service

Connect with NM on Social Media

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.

Access to NMHC resources through this system is subject to the terms of the NORTHWESTERN MEMORIAL HEALTHCARE INFORMATION ACCESS AND CONFIDENTIALITY AGREEMENT. This system may be accessed and used by authorized personnel only. Authorized users may only perform authorized activities and may not exceed the limits of such authorization. Disclosure of information found in this system for any unauthorized use is strictly prohibited. All activities on this system are subject to monitoring.